IT SUPPORT
your systems are in safe hands
ONCALL IT SUPPORT
Infinium OnCall IT Support allows you to relax in the knowledge that your IT is in safe hands, at a cost to suit your budget.
We understand that when your IT systems stop working, you can’t afford to waste time.
The IT infrastructure needs to work for you and your business.
Whether you’re looking for IT support on a PC/laptop, a single server or for an entire network we can help.
Infinium OnCall IT Support comes in three standard packages. We cater for the needs of every business no matter the size or hours of operation.
ONCALL PACKAGES
Unlimited access to remote support during normal working hours.
Discounted rates for site visits.
Extended access to out of hours remote support.
Fast response time.
Discounted rates for site visits.
Fully comprehensive cover.
Extended out of hours support.
Access to loan equipment.
Inclusive of site visits.
Pay as you Go (PAYG) packages can be supplied to suit more ad-hoc support needs.
PAYG is also available to clients who would like to try us out before committing to an annual contract.
WHY ONCALL IT SUPPORT
Why Oncall IT support?
97% of support calls received are resolved remotely within 15 minutes.
In the event of hardware failure or lack of internet access, an engineer will be on site within 4 hours.
Our technical staff are CRB/DBS checked by the Criminal Records Bureau. This enables us to work in environments with children, the elderly and vulnerable adults.
Sign up today and benefit from our *30-day trial offer.
FEATURED CASE STUDIES
why not get in touch and arrange to discuss your requirements over a coffee?
